FAQ

How to download the delivery reports for SMS sent?
As we have two primary applications for Bulk SMS, please refer to below guide on how to download reports from your account. 1. For nimbusit.co.in Yo...
Thu, 30 Aug, 2018 at 3:41 PM
What is the correct file format to be used for bulk uploads?
You can upload (.txt) or (.csv) file, using Notepad and MS-Excel respectively. This is applicable for both of our primary applications, i.e., nimbusit.c...
Thu, 30 Aug, 2018 at 3:53 PM
How many mobile numbers can I send sms to at one time?
For bulk upload, we would suggest you to post upto 50000 mobile numbers at one time. This is applicable for both of our primary applications, i.e., nimb...
Thu, 30 Aug, 2018 at 3:58 PM
Who do I contact in support in case of any doubt?
You can raise a ticket with your concerns at given link or you can send a mail to support@nimbusitsolutions.com https://napl.freshdesk.com/support/ticke...
Fri, 7 Sep, 2018 at 3:40 PM
How to search for any particular number from a group?
As we have two primary applications for Bulk SMS, please refer to below guide on how to search for any particular number from a group. 1. For nimbusit.c...
Thu, 30 Aug, 2018 at 4:04 PM
Report shows Delivered but I didn't get any messages on my handset, why?
First of all, please note that reports are only updated when we receive a confirmation from the handset*. In case the report shows delivered but you didn...
Thu, 30 Aug, 2018 at 5:15 PM
Sender name and profile picture is showing with my Sender ID, why?
In one of the latest MIUI update, users can now see a display picture and a name for the messages sent via Sender ID. You can read more about this here.
Fri, 7 Sep, 2018 at 3:31 PM
What does the different Delivery Status mean?
You must have come across with the different status for your sent messages and might have been confused on what does they mean exactly. Below are some of th...
Sat, 7 Dec, 2019 at 5:24 PM
Mails Delivering in Spam
Spam delivery is marked by various reasons, most common one are the algorithm and filters set by ESP (Email Service Provider, like Gmail, Yahoo, etc..) ...
Fri, 5 Apr, 2019 at 1:13 PM
Explanation for Reasons of Failure
Besides the Delivery Status, you may also see Reason of Failures in your Report. Below are some common Reason of Failures and their explanation. Mobile ...
Sat, 7 Dec, 2019 at 5:20 PM